CCTV Policy

  • CCTV is in place in the reception, LDU/ stock room and staff room areas of our clinic.
  • CCTV has been installed for the safety, security and monitoring of our patients, staff and premises.
  • Images are recorded 24 hours a day, seven days a week and stored on the hard drives of the recording devices. The recording devices are situated in the management office which is a locked room and only the owners of the practice have access to the recordings. The owners regularly check that the CCTV devices are working as intended.
  • The CCTV at the reception (public area) only records images and is not enabled for recording audio. The CCTV in the staff-only areas are enabled to record both.
  • All CCTV recordings are stored on our recording devices' hard drives for 60 days before being wiped.
  • Signs informing visitors that CCTV is in place can be found at the entrance to the clinic, prior to entering the waiting room.
  • We also inform visitors to our website that CCTV will be in operation at the reception area (but not in the surgeries).
  • The recording devices have the capability of transferring data to an external drive for cooperation with the relevant authorities. We only ever do this where there is cause to believe the safety and security of patients/staff has been compromised. We do not ever share images with other third parties.
  • Visitors to the practice have the right to request to see images of themselves on CCTV as part of a Data Protection request. Like all Data Protection requests, this request must be made in writing and the same exceptions apply. We charge an administration fee of £10 for this. We will also require information that will allow us to identify the visitor and the date/time of the visit.
  • We have followed the CCTV guidelines produced by the Information Commissioners' Office, http://www.ico.org.uk/for_organisations/data_protection throughout.